Return & Refund Policy

30-Day Money-Back Guarantee

We want you to feel confident when shopping with NestiSip.

You have 30 days from the date you receive your order to request a return. If NestiSip isn’t right for you, simply contact us and we’ll guide you through the return process.

To request a return, please contact us at infonestisip@gmail.com and include your order details.

Please contact us before sending your order back. Items returned without first requesting a return may not be accepted.

Once your return request has been approved, we’ll provide you with instructions on how and where to send your item.

Return Conditions

To help us process your return, please return the product with all included accessories and, where reasonably possible, in its original packaging.

Products that have been excessively damaged through misuse, altered, or returned incomplete may not qualify for our voluntary 30-day money-back guarantee.

Nothing in this policy affects your statutory consumer rights.

Damaged, Faulty or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible at infonestisip@gmail.com with your order details and, where possible, photos of the issue.

We’ll review the issue and work to make it right.

Exchanges

If you would like to exchange your item, please contact us at infonestisip@gmail.com.

Where appropriate, the quickest option may be to return your original item and place a new order once your return has been accepted.

UK Consumer Rights

Our 30-Day Money-Back Guarantee is in addition to your statutory consumer rights.

UK customers purchasing online may also have cancellation and return rights under applicable consumer law.

Nothing in this policy limits your statutory rights where an item is faulty, damaged, not as described, or otherwise does not meet the requirements of applicable consumer law.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method.

Please allow your bank, credit card provider, or payment provider additional time to process and display the refund.

Where statutory cancellation rights apply, refunds will be processed within the timeframes required by applicable law.

If you have any questions regarding a return or refund, please contact us at:

infonestisip@gmail.com