Política de envío

Shipping Policy

At NestiSip, we aim to make receiving your order as simple and reliable as possible. Please review the information below regarding order processing, delivery and tracking.

Order Processing

All orders are typically processed within 1 business day after your order has been successfully placed and payment has been confirmed.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation email where applicable.

Delivery Times

Our estimated delivery time is:

United Kingdom: 6–7 business days

Delivery times are estimates and may occasionally vary due to circumstances outside our reasonable control, such as carrier delays, public holidays, severe weather or other unexpected disruptions.

Business days do not include weekends or public holidays.

Order Tracking

Where tracking is available, you will receive your tracking information by email once your order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Shipping Address

Please make sure your shipping information is complete and accurate before placing your order.

If you notice an error in your delivery address, contact us as soon as possible at infonestisip@gmail.com.

We will do our best to update your details before your order is processed or dispatched, but we cannot guarantee that changes will be possible once fulfilment has begun.

Delayed Orders

Although most orders arrive within the estimated delivery timeframe, occasional delays may occur.

If your order has not arrived within the expected timeframe, please check your tracking information first.

If you still need assistance, contact us at infonestisip@gmail.com with your order number and we will help you investigate the delivery.

Lost or Damaged Orders

If you believe your order has been lost in transit, or if it arrives damaged, please contact us as soon as possible at infonestisip@gmail.com.

Please include your order number and, in the case of damaged products, photos of the item and packaging where possible.

We will review the situation and work with you to provide an appropriate solution.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order cannot be delivered because the address provided was incorrect or incomplete, please contact us so we can help determine the available options.

Multiple Items

If your order contains multiple items, they may occasionally be shipped separately.

If this happens, you may receive more than one package or tracking number. You will not be charged additional shipping fees because an order is divided into multiple shipments.

Customs and Import Charges

For orders delivered within the United Kingdom, any applicable charges will be handled in accordance with the information presented to you during checkout and applicable law.

For international orders, additional customs duties, taxes or import charges may apply depending on the destination country.

Where applicable, these charges will be handled in accordance with the information provided at checkout and applicable local regulations.

Returns

If you would like to return your order, please refer to our Return & Refund Policy.

NestiSip offers a 30-Day Money-Back Guarantee, in addition to any statutory rights you may have under applicable consumer law.

Contact Us

If you have any questions about shipping or your order, please contact us:

NestiSip
Email: infonestisip@gmail.com