TERMS OF SERVICE

OVERVIEW

Welcome to NestiSip.

The terms “we”, “us” and “our” refer to NestiSip. NestiSip operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

By visiting our website, using our Services or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), together with any policies referenced within them, including our Privacy Policy and Return & Refund Policy.

Please read these Terms carefully before using our website or placing an order.

If you do not agree to these Terms, you should not use our Services.

1. ELIGIBILITY AND ACCOUNT INFORMATION

By using our Services, you confirm that you are legally capable of entering into a binding contract in your jurisdiction.

When placing an order or creating an account, you agree to provide accurate, complete and current information, including your email address, billing information and shipping information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity carried out through your account.

2. PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.

However, colours and appearance may vary slightly depending on your device, screen settings and other factors.

We reserve the right to update product information, discontinue products or limit product quantities where reasonably necessary.

Nothing in these Terms affects your statutory consumer rights. Products supplied by NestiSip must meet the requirements of applicable consumer law, including where applicable being of satisfactory quality, fit for purpose and as described.

3. ORDERS

By placing an order through our website, you are offering to purchase the selected products subject to these Terms.

After placing an order, you will receive an order confirmation at the email address provided during checkout.

We reserve the right to reject or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, incorrect pricing, product unavailability or errors in product information.

If we cancel an order after payment has been received, any amount paid for the cancelled order will be refunded using the original payment method.

Please review your order carefully before submitting it. If you need to change or cancel an order, contact us as soon as possible at infonestisip@gmail.com. We cannot guarantee that changes or cancellations will be possible once an order has entered processing or been dispatched.

Returns and refunds are governed by our Return & Refund Policy.

4. PRICES AND PAYMENT

All prices displayed on our website are shown in the currency indicated at checkout.

The total price payable, including any applicable delivery charges, taxes or other charges, will be displayed before you complete your purchase.

Prices, discounts and promotions may change from time to time. Any changes will not affect orders that have already been accepted, except where required by law or where an obvious pricing error has occurred.

You agree to provide accurate and authorised payment information when placing an order.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

5. SHIPPING AND DELIVERY

Orders normally require 1 business day for processing and are typically delivered within 6–7 business days after processing.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

We will provide delivery information where available and will make reasonable efforts to ensure your order reaches you within the stated timeframe.

Risk of loss or damage remains with us until the goods come into your physical possession, or the physical possession of a person identified by you to receive them, except where applicable law provides otherwise.

If you experience a problem with your delivery, please contact us at infonestisip@gmail.com.

6. RETURNS AND REFUNDS

NestiSip offers a 30-Day Money-Back Guarantee, subject to the conditions set out in our Return & Refund Policy.

This guarantee is provided in addition to, and does not replace or restrict, any statutory rights you may have under applicable consumer law.

For complete information regarding returns, damaged or faulty products, cancellations and refunds, please refer to our Return & Refund Policy.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, the content available through our Services, including our brand name, logos, website design, text, graphics, images, videos and other materials, is owned by or licensed to NestiSip and is protected by applicable intellectual property laws.

You may use our website for personal and non-commercial purposes.

You may not reproduce, distribute, modify, republish, sell or commercially exploit our content without our prior written permission, except where permitted by applicable law.

Third-party trademarks and intellectual property remain the property of their respective owners.

8. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, payment providers, applications or services.

We are not responsible for the content, privacy practices or availability of third-party websites or services that we do not control.

Your use of third-party services may be subject to their own terms and policies.

9. SHOPIFY

Our online store is powered by Shopify.

Shopify provides the ecommerce technology that enables us to operate our online store. However, products purchased through our store are sold by NestiSip, and your purchase contract is with NestiSip rather than Shopify.

Your use of certain Shopify services may also be subject to Shopify’s applicable terms and privacy practices.

10. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

Because our store is powered by Shopify, certain personal information may also be processed by Shopify and other service providers where necessary to operate our website, process payments, fulfil orders and provide our Services.

Please refer to our Privacy Policy for more information.

11. CUSTOMER REVIEWS AND FEEDBACK

If you voluntarily submit a review, comment, suggestion, photograph or other feedback to us, you confirm that you have the right to provide that content.

You grant NestiSip permission to use, reproduce and display submitted feedback for purposes including operating, improving and promoting our Services, subject to applicable law and our Privacy Policy.

You must not submit content that is unlawful, misleading, abusive, defamatory, infringing or otherwise violates the rights of another person.

Reviews and testimonials must reflect genuine experiences and must not intentionally mislead other customers.

12. ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping or other information.

Where permitted by law, we reserve the right to correct errors and update information.

If an error affects an order you have already placed, we will contact you where appropriate and deal with the order in accordance with applicable consumer law.

13. PROHIBITED USES

You may only use our website and Services for lawful purposes.

You must not use our Services to:

• violate any applicable law or regulation;
• infringe the intellectual property or other rights of another person;
• transmit malicious software, viruses or harmful code;
• attempt to gain unauthorised access to our website or systems;
• collect personal information about other users without authorisation;
• submit fraudulent, false or misleading information;
• interfere with the security or normal operation of our Services; or
• use our website for fraudulent or malicious purposes.

We may restrict or terminate access to our Services where we reasonably believe these Terms have been materially breached.

14. AVAILABILITY OF THE SERVICES

We aim to keep our website and Services available and functioning correctly.

However, we cannot guarantee that the website will always be uninterrupted, error-free or available.

We may temporarily suspend or modify parts of the Services for maintenance, security, updates or other operational reasons.

15. DISCLAIMER

We make reasonable efforts to ensure that information provided through our Services is accurate and useful.

Nothing in these Terms excludes or limits warranties, guarantees, rights or remedies that cannot legally be excluded under applicable consumer law.

16. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot be excluded or restricted under applicable consumer protection law.

Subject to applicable law, NestiSip will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses resulting from circumstances outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

17. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

18. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy and any other policies expressly incorporated into them, constitute the agreement governing your use of our Services and purchases made through our website.

Nothing in this section limits rights that cannot legally be excluded.

19. GOVERNING LAW

These Terms and any purchases made through our website are governed by applicable law.

If you are a consumer, nothing in these Terms deprives you of any mandatory protections or rights available to you under the laws applicable to you.

20. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices or legal obligations.

The latest version will always be available on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

21. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

NestiSip
Email: infonestisip@gmail.com